COMPANY · LEGAL · COMPLIANCE

Company & Legal

Company information, pricing plan, terms of service, and privacy policy. Written to be readable.

Company information

GDPR & CCPA COMPLIANT
Operator
Rongcuo Co., Ltd.
Address
4-3-23 Katsuyamakita, Ikuno-ku, Osaka, Japan
Email
[email protected]
Payment methods
Credit card (VISA · Mastercard · Amex · JCB) via Stripe.
Payment timing
Charged at the time of order.
Service delivery
Immediately after payment.
Additional fees
Internet connection fees, as per your provider contract.

Pricing plan

ALL PRICES INCLUDE TAX
MethodFeeCapacity limitRetention
P2P real-time
BROWSER-TO-BROWSER
FreeUnlimited—
Cloud · free
OFFLINE TRANSFER
Free< 1 GBand ≤ 1 / dayUp to 15 days
Cloud · paid
OFFLINE TRANSFER
capped at $3 / runUnlimited≥ 1 GB or > 1 / dayUp to 15 days

Refunds & cancellation

Refunds aren't generally available due to the nature of the service. We handle technical failures case-by-case via [email protected].

Terms of service

5 ARTICLES · GDPR/CCPA AWARE

These terms set out the conditions of use for our service. By using the service, you agree to these terms.

Users must not engage in acts that violate laws or public order, or infringe on the rights of other users or third parties.

We may change or suspend the service content without prior notice. Please understand in advance.

We bear no liability for any damages arising from your use of this service, except in cases of our intentional misconduct or gross negligence.

These terms are governed by and interpreted under Japanese law.

Privacy policy

EFFECTIVE · JULY 2025 · GDPR & CCPA
  • Information we collectName, email address, and similar information.
  • Purpose of useSupport, communication, and legal compliance.
  • Third-party disclosureOnly with the user's consent or as required by law.
  • Contact[email protected]